SASSA Grant Alert July 2025: If you’re one of the millions of South Africans who depend on SASSA grants each month, losing your phone or changing your mobile number might seem like a minor issue. But when it comes to receiving your grant in July 2025, it can become a serious problem.
SASSA (South African Social Security Agency) relies on the contact number you used when you applied for your grant. This number is not just for SMS notifications it’s how SASSA sends you payment confirmations, verification codes (OTPs), appeal outcomes, and other critical updates about your application.
Why Your Registered Number Matters
Whether you’re receiving the SRD R370 grant or any other social grant (like the Older Persons, Child Support, or Disability grant), your registered mobile number and ID document must match the information on record with SASSA. Without that, you could miss important updates or even fail to receive your grant payment for the month.
SASSA uses your phone number to:
- Send payment confirmation messages
- Deliver login OTPs for the online portal
- Notify you about approval or rejection of your application
- Provide links for identity verification
- Communicate appeal results and important announcements
What to Do If You Changed or Lost Your Number
If your number has changed or worse, you lost your phone and no longer have access to your SIM it’s essential to act quickly. Here’s how to update your contact details to ensure you don’t miss your July 2025 payout:
Option 1: Update Online via the SASSA Portal
- Visit srd.sassa.gov.za.
- Scroll down and click on “Change Phone Number”.
- Enter your South African ID number and new mobile number.
- Complete the identity verification process using a one-time PIN sent to your new number.
- Once successfully verified, your new number will be updated in the system.
Important: It can take up to 14 working days for SASSA to fully process your new number. You’ll receive an SMS once the change is complete.
Option 2: Visit a SASSA Office
If you’re unable to update your number online, visit your nearest SASSA office. Bring your original South African ID and explain the situation to the staff. They will assist you with updating your number and securing your account.
Protect Your Account: Report Lost Numbers Immediately
If your phone was stolen or your SIM card is lost, contact the SASSA toll-free number at 0800 60 10 11 right away. They can help you secure your account and prevent any unauthorized access to your grant.
Final Checklist for July 2025 SASSA Payments
Before the next round of payments begins, make sure:
- Your phone number is up to date
- Your ID and bank account details match the SASSA records
- You’ve received confirmation that your new number is active
Being proactive about your details could be the difference between getting your grant on time or not at all.
For more information or to update your contact details, visit the official SASSA portal
